Job openings for Inside Sales Executive in Goregaon Mumbai

JOB Title : Inside Sales Executive
Location: Mumbai ,Goregaon
Experience : 0 to 3 years in inside sales/ tele sales/customer acquisition
Roles & Responsibilities:
Lead Management & Conversion:
€¢ Handle inbound leads and make outbound calls
€¢ Identify new business opportunities
€¢ Qualify leads based on requirements, budget, and decision authority.
€¢ Follow up consistently until closure or disqualification
Sales Support & Coordination:
€¢ Share qualified leads with field sales / business development teams
€¢ Support the sales team with quotations, proposals, and follow-up coordination
€¢ Schedule meetings, product demos, or calls for sales managers
Customer Communication:
€¢ Explain products/services clearly and professionally over phone or email
€¢ Address customer queries and objections
€¢ Maintain a positive customer experience throughout the sales cycle
CRM & Reporting:
€¢ Update all lead and sales activities in CRM / sales tracker
€¢ Maintain daily call reports, follow-ups, and conversion status
€¢ Submit daily, weekly, and monthly sales activity reports
Target Achievement:
€¢ Achieve assigned daily calling targets and lead conversion targets
€¢ Support overall sales target achievement of the team
Key Performance Indicators (KPIs):
€¢ Number of calls made per day
€¢ Leads qualified and converted
€¢ Conversion ratio
€¢ Revenue supported / generated
€¢ Follow-up and response time
Qualification & Skills:
€¢ Strong verbal and written communication skills
€¢ Persuasion and negotiation abilities
€¢ Follow-up discipline and time management
€¢ Basic knowledge of CRM and MS Excel
€¢ Graduate/ Diploma in any discipline
€¢ Good communication skills