Job openings for Customer Service Associate in Sahnewal Ludhiana

Position: Customer Service Associate (M / F)
Experience: Freshers can apply
Salary 10-12k
Preferred: Local candidate
Qualification Required:
¦ Diploma / Degree / Certification in Computers
Key Requirements:
¦ Good communication and convincing skills in English
¦ Basic knowledge of E mail and MS Excel
Job Responsibilities:
¦ Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts
¦ Answer customer questions regarding products or the company Answer customer questions regarding products or the company
¦ Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close salessales
¦ Direct prospects to the field sales team when required Direct prospects to the field sales team when required
¦ Enter and update customer information in the database Enter and update customer information in the database
¦ Take and process orders accurately Take and process orders accurately
¦ Handle customer grievances to maintain Handle customer grievances to maintain the company€™s reputation the company€™s reputation
¦ Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information
¦ Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.