Job openings for Customer Care Executive in Ludhiana

Job Title : Customer care executive
Location : Ludhiana Punjab
Experience: 0 to 1 year
Roles & Responsibilities :
1 Handle customers queries through phone email,chat or in- person support
2 providing product and service information
3 understand customer need and close sales
4 update customer information in the database
5 Address customer complaints and maintain records
6 coordinating with other departments
7 processing orders and requests
Qualifications and skills :
1 Graduation preferred
2 Good communication skill
3 Bengali language must needed
4 Basic knowledge of computer
5 Problem solving abilities
6 Customer -focused attitude